Use Prepaid Account Balance to Purchase New Phone ...??

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I'm a Participant Level 3 Nimpo
I'm a Participant Level 3

Use Prepaid Account Balance to Purchase New Phone ...??

Hello..,

 

I searched for this topic.., but could not seem to find anything.., sorry if it is posted already.

 

I would like to know.., if you can use the funds available.., from the balance of a prepaid account.., to purchase a new phone..?

 

And if you can use funds from one's prepaid account balance.., what is the procedure to make such a purchase..? 

 

Going to a Fido Store doesn't seem very helpful.., in regards to Prepaid Account questions. 

 

 

Thanks.

 

 

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Re: Use Prepaid Account Balance to Purchase New Phone ...??

Hello Nimpo,

 

  Unfortunately, I don't believe you can use your Prepaid balance to purchase a new phone or device. The monies in your account are for Prepaid mobile services (see here; section 7b). While section 7 isn't specifically related to the purchase of a new phone, a device is not a mobile service.

 

Hope this helps 😀

 

Cheers

 

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Re: Use Prepaid Account Balance to Purchase New Phone ...??

Hello Nimpo,

 

  Unfortunately, I don't believe you can use your Prepaid balance to purchase a new phone or device. The monies in your account are for Prepaid mobile services (see here; section 7b). While section 7 isn't specifically related to the purchase of a new phone, a device is not a mobile service.

 

Hope this helps 😀

 

Cheers

 



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