Usage of data not shown

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I'm a Participant Level 1 Joyce4
I'm a Participant Level 1

Usage of data not shown

On "mY ACCOUNT", it just show the real-time remaining data. Where to check the detailed usage of my data. I want to the not only the remaining data but also the detailed list of my data. Where does the data go?

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Re: Usage of data not shown

Hello @Joyce4,

 

Welcome to the community!

 

The data tracker in the app and online will only show the amount of data you used and what is remaining.

 

You can find the detail usage on your invoice when it gets generated at the end of your billing cycle and it will only show you the amount of data that was used on the days it was used. It will not tell you what it was used for.

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: Usage of data not shown

Hello @Joyce4,

 

Welcome to the community!

 

The data tracker in the app and online will only show the amount of data you used and what is remaining.

 

You can find the detail usage on your invoice when it gets generated at the end of your billing cycle and it will only show you the amount of data that was used on the days it was used. It will not tell you what it was used for.

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Message 2 of 2
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