Upgrade Error message.

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I'm a Participant Level 2
I'm a Participant Level 2

Upgrade Error message.

Trying to upgrade but whenever I click continue after all my selections it says that the information is not available online and for me to call fido on their toll free #, The reason I am upgrading online is because you save $30, if I call Fido and have them upgrade my plan for me will I still save the $30? or can someone help me troubleshoot whats going on. I closed my browser, changed browsers and deleted the cache and cookies that didnt work.   

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Moderator (inactive)
Moderator (inactive)

Re: Upgrade Error message.

Hey @rjm74,

 

Welcome to the community Smiley

 

Hmm, I see. You've tried the first troubleshooting steps, let's take a closer look at this!

 

I'll send you a PM and we'll check this out together. We'll help you with your upgrade Smiley

 

Talk to you soon!



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