Upgrade Error message.

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

Upgrade Error message.

Upgrade Error message.

rjm74
I'm a Participant Level 2
I'm a Participant Level 2
September 2018
September 2018

Upgrade Error message.

Trying to upgrade but whenever I click continue after all my selections it says that the information is not available online and for me to call fido on their toll free #, The reason I am upgrading online is because you save $30, if I call Fido and have them upgrade my plan for me will I still save the $30? or can someone help me troubleshoot whats going on. I closed my browser, changed browsers and deleted the cache and cookies that didnt work.   

1 REPLY 1
FidoThomas
Moderator (inactive)
Moderator (inactive)
September 2018
September 2018

Hey @rjm74,

 

Welcome to the community Smiley

 

Hmm, I see. You've tried the first troubleshooting steps, let's take a closer look at this!

 

I'll send you a PM and we'll check this out together. We'll help you with your upgrade Smiley

 

Talk to you soon!



0 Likes
Discussion stats
  • 1 reply
  • September 2018
  • 410 views
  • 1 like
  • 2 in conversation
Start a Discussion