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Updating account while outside Canada

I'm a participant level 1
I'm a participant level 1

I am out of Canada right now not sure for how long and looking to change my plan from postpaid to prepaid for both my lines is there any way I can get in touch with fido internationally.


Former Moderator
Former Moderator

Hey @Nav43


We will definitely be able to assist transferring your services from Postpaid to Prepaid. You can reach out to us from overseas through a any of our available contact channels. You can check these out right from our Contact Page


We can also send you a PM from here if you would prefer. 🙂