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Unable to access voice mail

jmbl
I'm a Participant Level 2
I'm a Participant Level 2

call never go to voive mall .phone just keeps ringing

3 REPLIES 3

FidoPhilippe
Moderator
Moderator

Hey @jmbl! Philippe here. Welcome to the community. Smiley

 

I'll be happy to help you with your voicemail. To find out more about this service, you can check this page out.

 

Can you tell me how you're trying to access your voicemail please? Are you pressing and holding ''1'' on your phone or are you dialing the full retrieval number?

 

Alternatively, you can also contact us here for support.

 

Thanks!



jmbl
I'm a Participant Level 2
I'm a Participant Level 2

support helped me out. had to reset my voice mail and start over with new pass word 

jmbl
I'm a Participant Level 2
I'm a Participant Level 2

voice mail going to some one elses voice mail