Hello again,
With regards to the unwanted calls, unfortunately there isn't much that can be done to prevent them. While phone numbers are usually out of circulation for a period prior to being given to someone else, it's possible the previous owner of your Ottawa number had student loans and it's the only number the collectors (I'm assuming they're collectors) have on file for that person. If this is the case, you might consider contacting them and informing them that you are the new owner of the phone number. They may require you to provide proof such as when you first received the phone number. If you choose to ignore the calls, they may persist thinking the person with the student loan is intentionally avoiding their calls.
On the other hand, if the calls are telemarketers (or scammers) they likely used computers to generate and dial the numbers so your number probably isn't targeted. They are also likely using spoofed the numbers when calling which makes trying to block them very difficult.
I understand it's frustrating constantly receiving these types of calls. If you are not attached to your new Ottawa phone number, you might consider trying a new number. However, a new number won't eliminate the computer generated calls.
Hope this helps 
Cheers
Hi @TaraShakti!
For your original questions, the numbers can be recycled. This means that it's possible for your number to have been used by someone else in the past.
We make sure to keep each number cancelled for a certain time to prevent unwanted calls for a new user. Have you checked with the company calling you if the message was for someone else or whether they could remove your number from their calling list?
-Pamela
In addition, I received this text message from Fido just now.
Is this a real refund?
I had one in October in Ottawa for 75.00 and it never actually arrived.
I figured it was a hoax.
Can someone from Fido offer support around this?
