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Unable to receive OTP from amazon

IronArrow
I'm a Participant Level 1
I'm a Participant Level 1

Hi, I am unable to receive OTP from amazon or any message from Amazon. I called their support and they told me to ask Fido if you blocked msg from Amazon. Please help me, thank you 

2 REPLIES 2

ericdoan
I'm a Participant Level 1
I'm a Participant Level 1

I am having the same problem. I can receive the OTP if I hit the button on my own, but that doesn't work since it needs the OTPs from Amazon Supports. 2 days ago it did not work out then yesterday, there was 6 messages came up at one time but they were all useless then. Amazon told me to call Fido and ask about them approving "short messages" since they are all get into spam folders or some kinds.

Hey @ericdoan! Philippe here. Welcome to the community. Smiley

 

Are you still having difficulties with the Amazon OTP?

 

If so, you can find the list of available short codes for Canada here. Can you confirm the the one you're lookiing for is on the list please?

 

Thanks!