Trouble Activating Promotion Reward Card

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I'm a Participant Level 2
I'm a Participant Level 2

Trouble Activating Promotion Reward Card

Hi there, 

 

I'm having trouble activating the Promotion Reward Card I received a few months ago for signing up for an internet package with Fido.

 

I threw out the letter I received with the card by mistake and the website thepromotioncard.com does not allow me to activate it. The customer service reps on the phone directed me to a Rogers promotion website that's not active.

 

Wondering if anyone could help me out?

 

Thanks!

Accepted Solution

Re: Trouble Activating Promotion Reward Card

Hey there @kso3

 

We just sent you a new one, please check your inbox and get back to us when you get the chance Smiley

 

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Re: Trouble Activating Promotion Reward Card

Hello @kso3

 

Let's go over your account to see what was discussed so far.

 

I'm sending you a PM to go over this.

 

Talk to you soon.



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Trouble Activating Promotion Reward Card

Great, thank you! I haven't received a message yet in case you sent one already but looking forward to your reply!

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Re: Trouble Activating Promotion Reward Card

Hey there @kso3

 

We just sent you a new one, please check your inbox and get back to us when you get the chance Smiley

 



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