Transfer from Fido to Rogers

[vppanick]

Hi,

I wanted to transfer my line to Rogers as Fido belongs to the same company as Rogers.

Please let me know how can I do it asap.

I have an employee discount from my employer with Rogers.

Please let me know how to proceed with the line transfer.

Thanks

Vish

[Harnoor]

I wana  go with roger that have good service 

[FidoSaira]

Hey @Harnoor,

We certainly don't want to see you go! 

We do everything we can to deliver the best service to our customers. What happened?

If you need help, please reach out to us on Facebook or twitter and we'd be happy to look into it with you.

[Hazlett1988]

I would also like to switch to Roger's as they have better plans that give more data and don't charge extra if you run out

[FidoNajat]

Hey @Hazlett1988 ! Rogers is our parent company so we're sure you would still be in good hands. 

[KAPABLE-K]

Hello @vppanick,

Welcome to the community!

When you open the new line at Rogers you need to tell them you want to port your number over. Just provide them with the required information and they will port the number over.

After the port has been completed it will automatically cancel the Fido line.

[vppanick]

So my question is i have a phone financing plan with Fido, do still I can transfer the line to Rogers right as Fido belongs to Rogers.

Please let me know.

Thanks 

Vishal 

[NaliniR]

Hi @vppanick,

While Rogers is the parent company Fido is still a separate company and if you want to cancel the Fido account you will need to pay off the balance remaining.