I have been waiting for my live chat script from over 24 hours ago. Where is it?
I am having the same issue today! I just finished a chat with an agent and after putting my email in the option to send me the copy of the conversation..i never received the transaction chat copy in my email!!!
I'm sorry to hear this! Please reach out to customer service when you have a moment, and they can check if it's possible to send you the chat log manually.
In order to get your live chat transcript, it wlll be important to verify this with our customer service.
You can find all the ways to reach us here.