The most horrendous support

[Fmadison]

Never in my life have I had so many problems with any company on the phone. 

I've been lied to, made to be on the phone 3 times in a day being assured it was going to work, been on the phone for 4-5 hours, talked over, been talked down to, treated rudely by their team and refused compensation all within 2 days of joining Fido. 

I absolutely hate Fido they are the worst company to ever be a part of. 

[FidoAlex]

Hey @Fmadison, welcome to the community, Alex here.

I'm really sorry to hear about your experience, that's not how we want things to go. 

There are many ways to get in touch with our customer service so you if you still need help with something, don't hesitate to reach out, you don't need to stay on the phone if you prefer not to, you can use the live chat or even message us on social media. See here.