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The bill is high

I'm a Participant Level 1
I'm a Participant Level 1


    I was promised that I will be paying $55+ taxes every month for 1 year, then will be $65+ taxes. I got the bill of $65+ taxes for last 2 months. When I called the customer service, they said that the amount I paid extra (i.e. $20 until today) will be reduced in my third bill and from the forth bill I will be paying $55+ taxes. Today I got my third month bill, I see 55+ taxes. I did not see the amount I paid is reduced. Is there anyone I can contact and get it straight? Please help me with this. I don't mind $20. I just hate it when got cheated.



Hey @turmerickrish! Welcome to the community. Smiley


We certainly understand your feelings, as you didn't get something you were promised. We'd need to check your account to help you with that. You can contact us here for support or we can send you a PM from the community.


Give us an update here when that's resolved.