The Long distance voice quality is very bad

The Long distance voice quality is very bad

The Long distance voice quality is very bad

Dominiclam1980
I'm a Participant Level 1

The Long distance voice quality is very bad

The 1000 mins long distance voice quality is very bad. We barely able to talk and listen to each other. My call is to Hong Kong 

1 REPLY 1
FidoPhilippe
Moderator

Hey @Dominiclam1980! Philippe here. Welcome to the community. Smiley

 

I'll be happy to help you out with your call quality. I'll need to ask you a few questions to help me do that.

 

1. Do you only have a call quality problem when making international calls?

 

2. Have you tried to restart your device?

 

3. Is your device OS up-to-date?

 

4. What kind of device are you using?

 

5. When did this start?

 

Let us know!