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Text message content

sarah837
I'm a participant level 1
I'm a participant level 1

I am in desperate need of retrieving text message content from last year that I deleted and really need for court. There must be a way somehow as others have retrieved thier through other providers. I wad told even a court order will only give you time and dates of texts but not the actual content. How is this possible that there's no way of getting them?

 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @sarah837

 

Welcome to the community!

 

It is not possible for Fido to retrieve your text message content because Fido only logs the number and date they do not store the content of the message for privacy reasons.

 

If you do not have the content of that message on your phone anymore then i'm sorry Fido would not be able to get it for you.