Cancel Plan During Billing Cycle

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I'm a Participant Level 1
I'm a Participant Level 1

Cancel Plan During Billing Cycle

Good Evening,

 

I'm contemplating cancelling my account, however will be in a new billing cycle by 1 day. I'm aware that I will need to pay the subsidized cost for my device, but am I required to pay for the entire month of the new billing cycle?

 

Thanks in advance!

Sean

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Re: Cancel Plan During Billing Cycle

Hello @sdmartyn,

 

Welcome to the community!

 

If you want to cancel during your billing cycle you are not required to pay for the full month you will only be charged for the days up until your service was canceled.

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Re: Cancel Plan During Billing Cycle

Hello @sdmartyn,

 

Welcome to the community!

 

If you want to cancel during your billing cycle you are not required to pay for the full month you will only be charged for the days up until your service was canceled.



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Former Moderator
Former Moderator

Re: Cancel Plan During Billing Cycle

Hi @sdmartyn & welcome to the Community!

 

@KAPABLE-K is right. Your monthly fees would be prorated. We'd hate to see you go though. Sad May I ask why you're thinking of cancelling?



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