Temporary suspension

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Temporary suspension

Temporary suspension

Sodam
I'm a Participant Level 1
I'm a Participant Level 1
March 2018
March 2018

Temporary suspension

I asked temporary suspension from 12th March to 12th May

But I can track my data on the fido app. I am worried if I have another bill that I don't need. 

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FidoNick
Moderator
Moderator
March 2018
March 2018

Hey @Sodam!

 

It could be a delay in the app, and that you're seeing last month's usage! Are your services working? They should not be if the suspension is active.


Once the invoice is out in a few days, if you're being billed for your plan please contact us so we can see what happened!

 

I hope this helps Smiley

 

 



FidoNick
Moderator
Moderator
In response to FidoNick
March 2018
March 2018

Was everything okay with your suspension @Sodam?

 

Let us know! I'm sure the solution can help others Smiley 



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