Temporary suspension

Temporary suspension

Temporary suspension

I'm a Participant Level 1

Temporary suspension

I asked temporary suspension from 12th March to 12th May

But I can track my data on the fido app. I am worried if I have another bill that I don't need. 


Hey @Sodam!


It could be a delay in the app, and that you're seeing last month's usage! Are your services working? They should not be if the suspension is active.

Once the invoice is out in a few days, if you're being billed for your plan please contact us so we can see what happened!


I hope this helps Smiley



Was everything okay with your suspension @Sodam?


Let us know! I'm sure the solution can help others Smiley