Temporary suspension

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Temporary suspension

I asked temporary suspension from 12th March to 12th May

But I can track my data on the fido app. I am worried if I have another bill that I don't need. 

Flag this to a Moderator
Message 1 of 3
634 Views
Highlighted
Moderator
Moderator

Re: Temporary suspension

Hey @Sodam!

 

It could be a delay in the app, and that you're seeing last month's usage! Are your services working? They should not be if the suspension is active.


Once the invoice is out in a few days, if you're being billed for your plan please contact us so we can see what happened!

 

I hope this helps Smiley

 

 



Flag this to a Moderator
Message 2 of 3
623 Views
Highlighted
Moderator
Moderator

Re: Temporary suspension

Was everything okay with your suspension @Sodam?

 

Let us know! I'm sure the solution can help others Smiley 



Flag this to a Moderator
Message 3 of 3
549 Views