Hey @armh and thanks for reaching out.
When you say your account is on hold, are we talking about the temporary suspension?
Is it the regular charges? The reason I'm asking is because there is still a $7 monthly charge while your service is suspended.
Let me know.
My account is on temporary suspension, but I have opted to keep my phone number in the mean time. I would expect a 7 dollar bill on my account, however, it is showing a 75 dollar charge. I am not sure if this is expected or not?