Hello Jham59,
Welcome to the community!
In order to remove the temporary suspension, you would need to contact customer service. You should note this forum is community-driven and not intended as a venue for customer services. We would not have access to customer accounts. I understand you are unable to call them. They can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
