Temporary Suspension

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I'm a Participant Level 2
I'm a Participant Level 2

Temporary Suspension

Hello,

I called Fido on May 16th to suspend my plan for the months of June and July. However I just received my June and July bills and I'm being asked to pay the full price (not 7$). I didn't use my plan at all during these months and would like to know if there's a way to go inform Fido that I had asked for a suspension?

Thanks,
Ella
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Re: Temporary Suspension

Hey 25e98, 

 

Welcome to the Community. Smiley 

 

I'll send you a PM so we can take a closer look into this together! 



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