I want to ask if I can make the temporary relief online or through email?
There is a special case for me. I am in China right now, so I cannot use my fido phone number to call the customer services center because my number is under suspension after I come back to China. It begins in September, and it will end in December. Right now, the temporary suspicion offer will end soon. But I want to continue the suspension for further few months because of the COVID 19. I will not back in Canada until the end of next year. I am worried that I cannot get the customer services through my phone number from China, and I do not know how to do it next.
If you can, can you access me by email?