- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
October 2013
HI,
What is the direct telephone number or the email address to reach the technical department ?
thanks,
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
October 2013
Hi canpar,
There isn’t a direct line as the agents will try to do a first line diagnostic . If needed, you would then be transferred to the appropriate department. What is the problem you are encountering?
By telephone:
- 611 free of charge from a Fido phone
- 1 888 481-3436 (FIDO) from any phone in Canada
- 1 514 933-3436 from the U.S.(we accept collect calls)
You can also find all the other ways to contact us for tech support here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
October 2013
Hi Amanda,
The phone number you mentioned is for customer service. Did you under stand my question? I asked for the direct contact number of technical department.
regards,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
October 2013
There is no direct phone number, the first agent you speak to will do their best to help you and if not, they transfer to tech support.


