Any way to get an MMS that was sent to you before turning on MMS settings?

Any way to get an MMS that was sent to you before turning on MMS settings?

Any way to get an MMS that was sent to you before turning on MMS settings?

SOLVED
I'm a Participant Level 2

Any way to get an MMS that was sent to you before turning on MMS settings?

Today I was sent an incredibly important photo message, without realizng that my MMS settings were turned off. Does anyone know if Fido keeps any logs of ingoing/outgoing MMS messages at all? If so, would I be able to get the photo msesage from them? As I said, this was incredibly important, and I don't think I can get this photo message ever again any other way.

 

 

***Edited to add labels***

Accepted Solution

Re: Any way to get an MMS that was sent to you before turning on MMS settings?

Solved by Community Specialist

I'm sorry, we don't keep a copy of the photos you send in our system.

 

But, if you attempted to send the photo, shouldn't you still have it in your photo album or in your sent items as failed?

View solution in context
2 REPLIES 2
I'm a Participant Level 2

It was sent to me, I wasn't the one to send it. And it was sent by an actor, so I can't ask them to re-send it unfortunately.

Thank you for the response, though!

Community Specialist

I'm sorry, we don't keep a copy of the photos you send in our system.

 

But, if you attempted to send the photo, shouldn't you still have it in your photo album or in your sent items as failed?