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Tablet Data Line

alex778
I'm a participant level 2
I'm a participant level 2

I am reaching out to inquire why I am still being charged for this service. I had previously consulted with Fido customer service, and I was informed that my Tablet Data Line service and account would be automatically closed on February 20, 2025.

Could you kindly clarify the reason for the continued charges?

Thank you for your prompt attention to this matter.

Best regards,

AL

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @alex778,

 

This community forum is not meant as a venue for customer service it is intended for customers like myself to help each other. Since your issue is account-related and we would not have access to your account you will need to contact customer service directly and they will be able to assist you.