Switch to other service provider
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
July 2020
My current bill was completed paid by pre-authorization payment, but I switched to another service provider within this bill cycle, can I get refund?
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
July 2020
Hey @John_Doe_2020 !
We're sad to learn that you decided to leave us.
That being said, no worries if you overpaid, you'll indeed receive a prorated refund for the days the service was cancelled.
You'll get a final invoice with the amount of the refund 4 to 8 days after your regular billing cycle end date!
Don't hesitate to reach out to us if you have any questions in regards to this.
