Special offer for upgrading

Special offer for upgrading

Special offer for upgrading

dfhfff
I'm a Participant Level 2

Special offer for upgrading

Hello,  I am at end of contract and hate switching providers if not necessary.  Thus my frustration when looking into upgrading phone and plan and not being offered a competitive price too other competitors.  The most frustrating thing though is finding out from several sources such as friends, here and Redflagdeals that if you switch providers you will get a call with a substantially better offer.  Why not try to keep your long time customers before they cancel and switch.  Very frustrating and once I leave will not be going through hassle of returning best offer should be given prior to departure and end the game playing.  Just my opinion.

3 REPLIES 3
FidoKenny
Moderator

Hey @dfhfff

 

Sorry to learn that you are thinking about going to another provider. We want to keep you with us and I would like to go over your options with you.

 

I'm sending you a PM now to get this looked into. We will talk soon.

 



dfhfff
I'm a Participant Level 2

Will await pm

No worries @dfhfff !

 

We've just sent it, please check your inbox Smiley