Signed up on BF deal and was told no $60 setup fee

[AhnalSchwaab]

So yes, when the rep got my order through, they stated that the $60 fee would be waived and yet I just received my confirmation email for my account and it lists that same fee as $60 with no -$60 indicated anywhere.  Should I be expecting a hard time to get this resolved?

[FidoVanessa]

Hey @AhnalSchwaab! 

The $60 setup fee is only waived when an upgrade or activation is made on fido.ca. With customer service and in store, the fee applies.

The goal of our Community is to offer peer-to-peer support, therefore, if you need to speak with a Fido representative, we suggest you call us or reach out on social media. You can find our contact information here.

Have a great day!