Service suspension after making a plan

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Service suspension after making a plan

Made an agreement to clear up my bill after being in hospital with covid. Still recovering at home and not being able to work. Today my phone is shutdown?  Don't understand.

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Re: Service suspension after making a plan

Hey @rex11 Very_Happy

 

I'm sorry to hear you were affected by this, and I wish you a speedy recovery!

 

As for your phone service, we'll need access to your account to verify what's going on.

You can contact us through any of our customer service channels for assistance.

 

Alternatively, we can also send you a PM through the Community, if that works best for you. Smiley



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