Samsung S24 ultra

[Evileyes]

If Samsung released the November security update first week of November.......is it fido who is dropping the ball releasing it to customer or fido didn't end up getting  it?

[KAPABLE-K]

Hello @Evileyes,

The updates come directly from the manufacturer and it's always pushed out in batches, if you want you can try using the Samsung Smart Switch app and see if you can force the update.

[Evileyes]

Samsung release then fido tests ,then they release...also how do Samsung smart switch force update ..isn't it a back up and then restore...don't see how to force a update from manufacturer.

[KAPABLE-K]

@Evileyes The manufacturer would make the update and work with the carriers to ensure everything is okay, and then the manufacturer would push the update, in my opinion, I honestly do not see this as the process for every security update unless something is being changed in the way the device operates with the carrier system I do not see the carriers testing every security update before release that's just my opinion.

You need to use Smart Switch on a computer to force the update see here.