Roaming service

[Moabdelnabi]

Hello,

Please, I am currently abroad and the roaming service got activated, so I want to opt it out as I do not need this service, I already removed fido sim card from my iphone, but I still receive emails from fido saying that the romaing service is still active.

Thanks for your help.

Mo

[KAPABLE-K]

Hello @Moabdelnabi,

You will need to contact customer service directly to opt-out of the service/block it completely, since you removed the SIM card from the device then you will not have to worry for the remainder of your trip as long as it's out of the device and not being used.