I received a referral. I clicked on the referral and tried to purchase a plan. When i got to the end it crashed. So i lgged back the next day and was successful. Now when i click on the referral link to complete my referral 50 dollar redemption it says i can't refer myself? I tried logging in...still no help. I haven't set up the phone yet i received if that helps. It's been 2 days since i signed up.
Hey there @NoFNusername
Welcome to the Community
When accepting a referral, did you complete the following steps:
Note that you also access this link to complete the referral directly on our Refer a Friend program landing page. If you still encounter an error message, we would suggest using the contact link at the bottom of that page to open a ticket.
Let us know how it goes!