Prepaid sim card replacement

Prepaid sim card replacement

Prepaid sim card replacement

SOLVED
Kathy_H
I'm a Participant Level 1

Prepaid sim card replacement

Hello,

 

     I had a fido sim card with prepaid plan but I accidentally lost it a few days ago. I wonder if it would be possible to get a new prepaid card while keeping the same phone number I used before?

 

    Any suggestion is appreciated!

Accepted Solution

Re: Prepaid sim card replacement

Solved by Moderator

Hey @Kathy_H! Welcome to the community. Smiley 

 

You can definitely get a new SIM card and activate it on your line to keep the same number.

You may do so by going at a Fido store and do it there directly, or you can contact us through one of our channels here so we can order one for you. 

 

Hope this helps. 

 

 

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1 REPLY 1
FidoAllan
Moderator

Hey @Kathy_H! Welcome to the community. Smiley 

 

You can definitely get a new SIM card and activate it on your line to keep the same number.

You may do so by going at a Fido store and do it there directly, or you can contact us through one of our channels here so we can order one for you. 

 

Hope this helps.