I have issues with the Prepaid Monthly Plan Talk and Text (30$). Basically, I added 30$ to my account the day before it was supposed to renew, but the payment won't take effect. I have a normal 30$ credit instead of the monthly plan. I don't understand how to renew it as it always did it automatically when I had the right balance on my account.
I think it might have something to do with the fact that I ran out of minutes before the end of the month. I had a tiny balance left so the phone took from it during a call.