Pre-authorized payment

Pre-authorized payment

Pre-authorized payment

SOLVED
mahmudovey
I'm a Participant Level 3

Pre-authorized payment

Hi all,

How can i stop pre-authorized auto payment? I want to remove it from my credit card.

Thanks in advance to everyone.

Accepted Solution

Re: Pre-authorized payment

Solved by Former Moderator FidoGabrielle

Hi there @mahmudovey

 

Simply log in to your Fido account, under the 'Billing & Payments' tab there's a drop-down menu - click on Change payment method, select Invoice and voilà! You should be good to go. 

 

Hope this helps! Smiley 

View solution in context
3 REPLIES 3
coolbilly1999
I'm a Participant Level 1

There is no drop down menu to change payment method for prepaid account. 

Hello @coolbilly1999,

 

Welcome to the community!


Feel free to reach out over these methods if you need help with your account.

 

 

 

 



FidoGabrielle
Former Moderator

Hi there @mahmudovey

 

Simply log in to your Fido account, under the 'Billing & Payments' tab there's a drop-down menu - click on Change payment method, select Invoice and voilà! You should be good to go. 

 

Hope this helps! Smiley