Pre-authorized payment

[mahmudovey]

Hi all,

How can i stop pre-authorized auto payment? I want to remove it from my credit card.

Thanks in advance to everyone.

[mahmudovey]

Hi there @mahmudovey

Simply log in to your Fido account, under the 'Billing & Payments' tab there's a drop-down menu - click on Change payment method, select Invoice and voilà! You should be good to go. 

Hope this helps!  

[coolbilly1999]

There is no drop down menu to change payment method for prepaid account. 

[FidoAnthonyZ]

Hello @coolbilly1999,

Welcome to the community!

Feel free to reach out over these methods if you need help with your account.

[FidoGabrielle · Accepted solution]

Hi there @mahmudovey

Simply log in to your Fido account, under the 'Billing & Payments' tab there's a drop-down menu - click on Change payment method, select Invoice and voilà! You should be good to go. 

Hope this helps!