Possible to upgrade plan?

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I'm a Contributor Level 2
I'm a Contributor Level 2

Possible to upgrade plan?

I was looking to add a tablet package to my grandfathered plan, and in the process noticed the $55 Pulse plan was actually decent right now. I still have a year left on my device upgrade, but all I would want to do is upgrade to a higher plan, not change devices. Is that possible?

 

 

 

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Re: Possible to upgrade plan?

Hey @AlteredCarbon!

 

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

 

I'll send you a PM so we can take a closer look into this together. Smiley 

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Re: Possible to upgrade plan?

Hi @AlteredCarbon because you are on a grandfathered plan you probably will have to pay out the contract in order to change plans.



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Re: Possible to upgrade plan?


@KAPABLE-K wrote:

Hi @AlteredCarbon because you are on a grandfathered plan you probably will have to pay out the contract in order to change plans.


I figured that might be the case, was hoping they'd rather have an extra $16/mo from me upgrading my plan, instead. Thanks for the reply!

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Re: Possible to upgrade plan?

Hey @AlteredCarbon!

 

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

 

I'll send you a PM so we can take a closer look into this together. Smiley 



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I'm a Contributor Level 2
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Re: Possible to upgrade plan?


@FidoPierre wrote:

Hey @AlteredCarbon!

 

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

 

I'll send you a PM so we can take a closer look into this together. Smiley 


Ty! PM received & replied to.

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Re: Possible to upgrade plan?

Ok, is there someone else who can help me with this? Haven't gotten a reply to my PM.
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Re: Possible to upgrade plan?

Hi there @AlteredCarbon 

 

So sorry about the wait-time! I just replied to your PM today 😃

 

Feel free to get back to me whenever you can!



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