Possible to upgrade plan?

[AlteredCarbon]

I was looking to add a tablet package to my grandfathered plan, and in the process noticed the $55 Pulse plan was actually decent right now. I still have a year left on my device upgrade, but all I would want to do is upgrade to a higher plan, not change devices. Is that possible?

[AlteredCarbon]

Hey @AlteredCarbon!

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

I'll send you a PM so we can take a closer look into this together.  

[KAPABLE-K]

Hi @AlteredCarbon because you are on a grandfathered plan you probably will have to pay out the contract in order to change plans.

[AlteredCarbon]

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@KAPABLE-K wrote:

Hi @AlteredCarbon because you are on a grandfathered plan you probably will have to pay out the contract in order to change plans.

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I figured that might be the case, was hoping they'd rather have an extra $16/mo from me upgrading my plan, instead. Thanks for the reply!

[FidoPierre · Accepted solution]

Hey @AlteredCarbon!

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

I'll send you a PM so we can take a closer look into this together.  

[AlteredCarbon]

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@FidoPierre wrote:

Hey @AlteredCarbon!

Just to add on to KAPABLE-K's response, you will only need to pay a downgrade fee if you are changing downwards in category of plans.

I'll send you a PM so we can take a closer look into this together.  

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Ty! PM received & replied to.

[AlteredCarbon]

Ok, is there someone else who can help me with this? Haven't gotten a reply to my PM.

[FidoCatherine]

Hi there @AlteredCarbon 

So sorry about the wait-time! I just replied to your PM today 😃

Feel free to get back to me whenever you can!