Porting my number to fido

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I'm a Participant Level 2
I'm a Participant Level 2

Porting my number to fido

Please list the steps I need to take to port my number from another service to Fido

 

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Re: Porting my number to fido

Hey @mike56

 

Welcome to the Community Smiley 

 

The very first step would be to activate an account with us. We'd give you a temporary number at first. 

 

Once you're ready for the transfer, we'll send a request to have your existing number transferred to replace the temporary number. 

 

To request the transfer, you need to reach out to us. We'll need the phone number you want to transfer as well as your account number with your current provider. If you have a Password/PIN or the IMEI of the phone you have with them, it can help too. The more info we have the more chances of the transfer going smoothly. 

 

Once the transfer is requested, it takes a max of 2.5 hours for a mobile and 7 days for a landline number to be transferred. You'd receive a text message on the phone as soon as the transfer is completed. 

 

Once the transfer is completed, both the temporary number and the line with your old provider would be cancelled. 

 

Hope that helps! 

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Re: Porting my number to fido

Hey @mike56

 

Welcome to the Community Smiley 

 

The very first step would be to activate an account with us. We'd give you a temporary number at first. 

 

Once you're ready for the transfer, we'll send a request to have your existing number transferred to replace the temporary number. 

 

To request the transfer, you need to reach out to us. We'll need the phone number you want to transfer as well as your account number with your current provider. If you have a Password/PIN or the IMEI of the phone you have with them, it can help too. The more info we have the more chances of the transfer going smoothly. 

 

Once the transfer is requested, it takes a max of 2.5 hours for a mobile and 7 days for a landline number to be transferred. You'd receive a text message on the phone as soon as the transfer is completed. 

 

Once the transfer is completed, both the temporary number and the line with your old provider would be cancelled. 

 

Hope that helps! 



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Re: Porting my number to fido

Thank you, it went seamlessly.

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Re: Porting my number to fido

Thanks for keeping us posted, @mike56! Glad to learn that everything went well Smiley



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