So basically, I bought the s9+ with a 24month plan last sunday and Im a new customer so I should get a sim card and my phone ( which have not yet been sent I believe.) I live in montreal so I dont think it should take that much time, the site says 1-2 days shipping for big cities or 3-5 for the others. Its been 3 days now. Upon looking at my account with my new Fido number, It says my plan already started ( I mean the cycle) which is usually 31 days and theres 28 days left for the next cycle. Thing is Im paying for something im not using right now? I dont have the phone or the sim card... I tried the tracking method but it doesnt work, UPS and Canada post do not seem to have any information about my delivery. Is this normal, I mean is it usually like this for Fido or is there a problem with my order?
