Plan change pending

Plan change pending

Plan change pending

bobdifdgdf
I'm a Participant Level 3

Plan change pending

Fido2.jpg

 

I called earlier in the month and the rep said they had changed my plan to the 45$ 5gig plan that was available and it was to be completed by the 22nd of July. When I logged in it did say "PLAN CHANGE PENDING" and confirmed by another rep. when I was looking at other plans available. I see this plan change has not gone thru, I dont like wasting my time continually,  what now.  Heres the message I got, I have a screen shot

3 REPLIES 3
FidoKenny
Moderator

Hello @bobdifdgdf 

 

I can see how this can be a problem for you. To go over your plan change, it would be important to get in contact with our customer service.

 

If it's best for you, we can also send you a PM here on the Community.

 
Let us know what's best for you.  

 

 



bobdifdgdf
I'm a Participant Level 3

sure PM me, I was digging deeper and the plan says its at 50$ currently, but the future bill seems correct at the new rate. If its just a glitch I'll ignore it, but its confusing. If thats the case can delete my question thx

 

MY MOBILE PLAN
Fido Pulse 5GB - BYOP
5GB
$50.00/mo

Great, I'll be sending a PM your way so we can take a closer look.

 

Talk to you soon Smiley