Plan cancelled without my permission

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I'm a Participant Level 1
I'm a Participant Level 1

Plan cancelled without my permission

Hi all,

 

My phone plan was cancelled without me asking Fido to do so. I now have no phone to call Fido, and when I try to access Fido Live Chat, I reach a 404 page. How can I re-activate my plan?

 

Thanks

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Re: Plan cancelled without my permission

,Hey @peterpasz,

 

Welcome to the community!

 

I'll send you a private message here to look at what happened to your account and help you out. Just a heads up that for account related inquiries, you can also send us a private message on Facebook or Twitter.

 

Keep an eye on your inbox for my message.

 

 



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