Plan cancelled without my permission

[peterpasz]

Hi all,

My phone plan was cancelled without me asking Fido to do so. I now have no phone to call Fido, and when I try to access Fido Live Chat, I reach a 404 page. How can I re-activate my plan?

Thanks

[FidoClaudia]

,Hey @peterpasz,

Welcome to the community!

I'll send you a private message here to look at what happened to your account and help you out. Just a heads up that for account related inquiries, you can also send us a private message on Facebook or Twitter.

Keep an eye on your inbox for my message.