just called support about my unexpected bill , waiting time on phone is 30 minutes . Who has 30 minutes to hang on the phone waiting to get answer these days ?
Internet chat has been waiting for a representative for 15 minutes now.
Is this support or saying to customers that you signed up , not our probelm anymore.
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I'm sorry about the delays you're experiencing with our different channels. The iPhone reservation launch has created more traffic than usual. We appreciate your patience.
If you have a question regarding your account please contact us. Otherwise you can browse our Community for any question you might have about our services.