Phone support

I'm a Participant Level 2 nasirdec
I'm a Participant Level 2

Phone support

just called support about my unexpected bill , waiting time on phone is 30 minutes . Who has 30 minutes to hang on the phone waiting to get answer these days ? 

Internet chat has been waiting for a representative for 15 minutes now. 


Is this support or saying to customers that you signed up , not our probelm anymore.



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Former Moderator FidoManuel
Former Moderator

Re: Phone support

Hi @nasirdec!


I'm sorry about the delays you're experiencing with our different channels. The iPhone reservation launch has created more traffic than usual. We appreciate your patience. 

If you have a question regarding your account please contact us.  Otherwise you can browse our Community for any question you  might have about our services. 


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