Phone support

[nasirdec]

just called support about my unexpected bill , waiting time on phone is 30 minutes . Who has 30 minutes to hang on the phone waiting to get answer these days ? 

Internet chat has been waiting for a representative for 15 minutes now. 

Is this support or saying to customers that you signed up , not our probelm anymore.

***Edited to add labels***

[FidoManuel]

Hi @nasirdec!

I'm sorry about the delays you're experiencing with our different channels. The iPhone reservation launch has created more traffic than usual. We appreciate your patience. 

If you have a question regarding your account please contact us.  Otherwise you can browse our Community for any question you  might have about our services.