October 2016
Is there a way to change my phone number online? If so can someone help me how? If not can I go in? I need to change it asap!
Solved! Go to Solution.
October 2016
@deepak111 wrote:
I went to my accounts and change my number, I was even able to choose number as I hit change number its says it was unable to change, any solutions?
Hello Deepak111,
Are you trying to change a number for a prepaid or postpaid account?
Cheers
October 2016
How do we check if it is postpaid or prepaid? the only thing i can see is " Fido Pulse BYOP plan" I pay 40+ tax every month.
October 2016
Looks like you have a Postpaid account @deepak111. Would you have access to Chrome by any chance?
If it's the same issue or if you don't have access to Chrome, let us know so we can send you a PM to help you out.
October 2016
October 2016
Hey @deepak111
Just following up with you for @FidoTerry.
When you tried with Google Chrome, you got the same error message?
September 2017
Hey Im getting the same "Oh Oh error" when changing phone numbers.
September 2017
Hi @pov_dim & welcome to the Community!
Have you tried clearing the cache/cookies of your browser or tried using a different one? Also, is your plan specific to the province that you're currently in?
Let me know.
October 2016
October 2016
June 2019
I am having the same concern. Tried logging in with Chrome, Safari & Mozilla but always get the error message.
Please help!!
July 2019
Hey @kalrasahib1402!
Can you provide us with some more details? We'd love to help but we'd need at least the below information so we can guide you:
- What happens when you try to change number?
- Do you get an error message, if so what is it?
- Are you changing for a number in the same area?
Let us know and we'll go from there!
July 2019
Hey!
thanks for your post.
So I tried my changing my number through Fido.ca via different search engines I.e. Mozilla, Safari & Internet Explorer but when I got change number in Site Map it says Oh Oh! Some error occurred. Please try again later.
I am looking forward to have Ontario’s number only it’s just I want to make the digits easy so it’s easy for me to recall.
Appreciate your help.
Regards
sahib
July 2019
October 2016
October 2016
Hi @taralynnrioux88!
I moved your post to this thread since it explains how to change a phone number online.
Let me know if you need any help.
November 2016
Does it cost anything to change my cell number to stop poeple from harassing me
November 2016
Welcome to the community @Grant0975!
I moved your post since we already had a similar post. If you want to change your number, you can go on Fido.ca > My account > Services > Mobile > * Select the number * > Change my number.
If the number change is done from the site, you won't be charged for it. Hope this helps!
March 2017
March 2017
@eqf3 To change your phone number , you will need to login to My account as the account holder then click on the number you want to change on the next page right beside your phone number you will see Change my number click on that and follow the instructions.
August 2017
Hi; I can't see "change my number" beside my number there is only a key to "change call display name" beside it .could you help me with that? thanks
August 2017