Changed my phone number, received the text confirming my new number.
But now, I can't make any phone calls or send/receive texts.
When signing into my account online, my previous balance has now been wiped, and my active plan is just listed as not available.
Hey there @dannymeow
Have you completed the phone number change online on Fido.ca? Following that are you logging in to Fido.ca using your previous Fido number as the username?
Let us know! You can also reach our customer service reps at these channels or we can send you a PM here to have a closer look.