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Payment made but no activation

I'm a Participant Level 1
I'm a Participant Level 1

I have made a payment on my account and arranged a payment for the reminder but it’s been a few hours now and the LTE/3G sign hasn’t shown up. I’m able to send txt and makes calls with out wifi to a few ppl but others I’m not and my internet is not working. Idk what’s going on or what to do? I have tried restarting the phone several times. 


Former Moderator
Former Moderator

Hello @JTMF-1


It's possible that the data suspension wasn't lifted after the payment arrangement was taken. 


In order to correct this, you can contact us here or we can send you a PM through the Community. 


Let us know what you prefer to do!