Overcharged!!!

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I'm a Participant Level 1

Overcharged!!!

I downgrade my plan last April 2018 and signed up for $70/month. I payed the remaining device balance for my phone last May 4th 2018. I got a  email now from FIDO for my bill to pay next month June5th and as I upon checking it, i noticed that I have extra charge of $4.95? Due to a late payment charges? I paid my last bill full payment on my Visa and paid it early. So I don’t understand why I am getting that $4.95 when I know that I payed my last bill full payment amount??? 

 

 

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Re: Overcharged!!!

Hey @Jazzzy

 

Welcome to the Community!

 

When was the payment due? And when did you make your payment?

 

For any other info we'd have to take a look at your account. You can contact us on here Smiley

 

Or we can also send you a PM on here if you prefer. Let us know



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