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Overage minutes help

Ari1111
I'm a Participant Level 2
I'm a Participant Level 2

Cuz I can't find any answers to my questions in the forums I keep getting error messages and I really can't afford to pay $10 every month to try and get answers to questions that should be publicly available I need to know what are my minutes overage fee and charges they should be posted on my account so that I'm aware and knowledgeable of the charges rather than being charged $10 to find out that information

1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @Ari1111,

 

The overage rate for the minutes can vary from one plan to another (grandfathered plans vs new ones). You can find your rate on your monthly bill (it would show if you went over the minutes). 

 

You can also contact us here to find your overage rate or if you want, we can send you a PM.

 

I hope this helps.