cancel
Showing results for 
Search instead for 
Did you mean: 

Reactivate Fido account

khanh129
I'm a Participant Level 1
I'm a Participant Level 1

Hi. I have recently canceled my Fido account but I want to revive it now. Is it possible to do so? 

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @khanh129! Welcome to the community. Smiley

 

We're thrilled that you wish to do so. It may certainly be possible, depending on how you cancelled the account, to restore it.

 

If you requested that your account be cancelled, we can reactivate it as long as it was cancelled within 60 days. If you ported the phone number to another provider, a new account will need to be created and a new plan selected.

 

In each case, you would need to contact us here to help you with that or we can send you a PM here to assist you through the community.

 

I hope that helps!