Order confirmation email show wrong shipping address!

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I'm a Participant Level 1
I'm a Participant Level 1

Order confirmation email show wrong shipping address!

Hi, I typed in my address correctly and also printed a order review, but I have no idea why my order confirmation email shows it without my unit number. I’m trying to reach customer service to help me fix this issue before the phone ships out. I really don’t want it to be delivered to the wrong place. 

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I'm a Participant Level 2
I'm a Participant Level 2

Re: Order confirmation email show wrong shipping address!

Don't forget to tell them NOT to use QMS. Extremly slow and lost 2 of my phones. I don't even have my phone which I bought on black friday. And it's already boxing day.

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Moderator
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Re: Order confirmation email show wrong shipping address!

Hey @lkfhenry

 

Have you had the chance to reach out to customer service to have your package redirected to the corrected address?

 

Let us know how it goes.



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I'm a Participant Level 3
I'm a Participant Level 3

Re: Order confirmation email show wrong shipping address!

The address PROBLEM has not been fixed on their site.

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Re: Order confirmation email show wrong shipping address!

Hey @frustratedddddd

 

We replied to your other post about this right here



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