One of my lines was stolen

One of my lines was stolen

One of my lines was stolen

SOLVED
CarlosH
I'm a Participant Level 1

One of my lines was stolen

What do I do to stop the over spending ?

Accepted Solution

Re: One of my lines was stolen

Solved by Moderator

Hey there @CarlosH

 

Welcome to the community Smiley

 

Our first suggestiong would be to head to Fido.ca and to report that your device is lost/stolen. This can be done by selecting your Fido number and scrolling to the bottom of the page, you'll find the quick link Report Lost/Stolen Phone.

 

This will ensure that the necessary restrictions are added on your line until a solution is found, and the service can be resumed at your convenience. I'll be sending a PM you way so we can have a closer look at this together, and we'll go over the options together.

 

Talk to you soon!

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1 REPLY 1
FidoSaad
Moderator

Hey there @CarlosH

 

Welcome to the community Smiley

 

Our first suggestiong would be to head to Fido.ca and to report that your device is lost/stolen. This can be done by selecting your Fido number and scrolling to the bottom of the page, you'll find the quick link Report Lost/Stolen Phone.

 

This will ensure that the necessary restrictions are added on your line until a solution is found, and the service can be resumed at your convenience. I'll be sending a PM you way so we can have a closer look at this together, and we'll go over the options together.

 

Talk to you soon!