OH-OH! It seems your old SIM card number is not valid

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I'm a Participant Level 1
I'm a Participant Level 1

OH-OH! It seems your old SIM card number is not valid

I have been trying for 2 days to activate the new SIM card that, the guy at Best Buy was nice enough to not do (but said he did before we left the store).

I keep getting the same error message: OH-OH! It seems your old SIM card number is not valid.

Judging by the previous posts, it seems this is an ongoing issue that does not yet have a proper online fix?

Can someone PLEASE help me resolve this issue. I'm already frustrated beyond belief.

Accepted Solution

Re: OH-OH! It seems your old SIM card number is not valid

yes you are correct, this issue is still ongoing from what we gather.

 

you need to:

A ) call in and swap your sim over the phone or

B ) Private Message a Fido Agent on here and let them do it for you online

C ) do it via online chat on the fido.ca home page

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I'm an Expert Level 2
I'm an Expert Level 2
Solution

Re: OH-OH! It seems your old SIM card number is not valid

yes you are correct, this issue is still ongoing from what we gather.

 

you need to:

A ) call in and swap your sim over the phone or

B ) Private Message a Fido Agent on here and let them do it for you online

C ) do it via online chat on the fido.ca home page

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Former Moderator
Former Moderator

Re: OH-OH! It seems your old SIM card number is not valid

Hey @Crosa 

 

Did you get the new SIM activated? 



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